News

Due to the risk of unintentional opening of the device, which could result in a life-threatening situation, we are issuing this notice instructing users to stop using their device, if it falls within the range of serial numbers: LK100A1.2: 170431—177209; or LK101A1.2: 170433—176974

We have been advised of a single incident of a button assembly failure on the LK100A1.2. Due to the risk of unintentional opening of the device, which could result in a life - threatening situation, we ask you to stop using the device and immediately conduct the inspection process detailed below.

Request for inspection of ASTRO and CANYON GUIDE harnesses following the detection of a defect on the gated opening attachment point of an ASTRO harness.

In the interest of user safety, ISC is recalling both UltraLink models that were manufactured between February 28th and March 13th.

Problems with the back padding of harnesses not holding properly and causing occasional discomfort.

SAFETY NOTICE: Recall of ROCK EXOTICA OMNI BLOCK 1.1 Pulley manufactured from February 2020 to October 2022

We ask customers to immediately stop using this product, label it and quarantine it.

We ask all owners who own any of the following products to immediately stop using the following products, flag them and quarantine them.

Dear customers,

we would like to draw your attention to a safety notice regarding rope slippage when using some ZIGZAG / ZIGZAG PLUS / ZILLION products.

Dear customers, we would like to draw your attention to the withdrawal of the Petzl Pirana abseiling eight from sale and use.

Dear customers,

We would like to draw your attention to the call from Edelrid to replace defective screws for the following products:

We ask customers to check and perform a functional test of their brakes.