Exchange / Return / Complaint

If you need to exchange, return or complain the goods - send it to our store address:

SKYMAN.CZ
Špitálka 421/23a
602 00  Brno
Czechia

tel: +420 737 049 489
Responsible person: Šárka Blašková

The buyer can withdraw from the contract within 30 days from receiving the parcel. As soon as we receive the goods, we will finish the processing of your request as soon as possible. We refund the money no later than 14 days after receiving the goods.

The standard complaint procedure lasts 30 days from receiving the goods, however, even in this case we try to handle everything as soon as possible. We will inform you about the status of the complaint by e-mail.

You can read more about withdrawal from the purchase contract and complaints in General Terms and Conditions here.

Do you need advice?
Do not hesitate to contact us by phone or e-mail:
+420 737 049 489, skyman@skyman.cz